Terms & Conditions
Welcome to MedicalBatteryDirect.com (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully, as they govern your use of our website and services. If you do not agree with these Terms, you should not use our website.
1. Use of Website
- You must be at least 18 years old or have the involvement of a parent/guardian to purchase from our site.
- You agree not to misuse the website, attempt unauthorized access, or engage in activities that may disrupt our services.
- All content on this site—including text, images, logos, product descriptions, and design—is the property of MedicalBatteryDirect and may not be copied, reproduced, or distributed without our prior written consent.
2. Products and Availability
- We specialize in replacement medical batteries for AEDs, monitors, and other devices.
- Product descriptions, specifications, and compatibility information are provided to the best of our knowledge but are not guaranteed to be error-free.
- Product availability is subject to change. If an item is out of stock after your order is placed, we will notify you and provide options for substitution, delay, or cancellation with a refund.
3. Pricing and Payment
- All prices are listed in U.S. Dollars (USD) unless otherwise noted.
- We reserve the right to update prices without prior notice.
- Accepted payment methods include PayPal, major credit cards, and other secure gateways.
- Payment must be received in full before we ship your order.
4. Shipping and Delivery
- Orders are typically processed within 24 hours business days.
- We ship domestically within the United States and to select international locations.
- Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.
- Risk of loss transfers to the customer once the order is delivered to the carrier.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. Our return policy is as follows:
- 30-Day Return Guarantee: You may return any product within 30 days of receipt for a full refund, provided it is unused, in original packaging, and accompanied by proof of purchase.
- Warranty: All products come with a 12-month warranty against defects in materials or workmanship. Defective items will be replaced at no cost.
- Refunds will be issued to the original payment method once the returned product is inspected.
- Shipping costs are non-refundable unless the return is due to our error.
6. Disclaimer of Warranties
All products sold on this website are replacement batteries and are not affiliated with or manufactured by the original equipment manufacturer (OEM). Brand names and model references are used only to indicate compatibility.
While we take every effort to provide safe, certified, and compliant batteries, we make no express or implied warranties regarding:
- Fitness for a particular purpose
- Uninterrupted or error-free operation of the website
- Accuracy or completeness of product information
To the fullest extent permitted by law, we disclaim all warranties except those expressly stated in our warranty policy.
7. Limitation of Liability
To the maximum extent allowed by law:
- We shall not be liable for indirect, incidental, or consequential damages, including but not limited to lost profits, data loss, or equipment downtime.
- Our total liability for any claim related to a product or service shall not exceed the amount you paid for that product or service.
8. Compliance and Regulations
All batteries we sell are UN38.3 tested, UL certified, and FDA compliant accessories.
Customers are responsible for ensuring compliance with local laws and regulations regarding the purchase, import, and use of products in their region.
9. Intellectual Property
All trademarks, logos, and product names displayed on this website are the property of their respective owners.
Reference to third-party brands or models does not imply affiliation, endorsement, or sponsorship.
10. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the State of USA, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in USA.