Privacy Policy – Your Data Security Is Our Priority

At MedicalBatteryDirect.com (“we,” “our,” “us”), your privacy is very important to us. We are committed to protecting your personal information and ensuring that your online shopping experience is safe, secure, and transparent. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your personal information. By visiting or purchasing from our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website or make a purchase:

  • Personal Information: Name, billing and shipping address, email address, phone number, and payment details.
  • Order Information: Product details, transaction history, shipping preferences.
  • Technical Information: IP address, browser type, device information, operating system, and browsing behavior on our website.
  • Cookies and Tracking Data: Data collected through cookies, pixels, or similar technologies to improve website performance and personalize your shopping experience.

We do not intentionally collect information from children under the age of 13.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment processing, shipping, and delivery.
  • To provide customer support and respond to your inquiries.
  • To send order confirmations, shipping updates, and other service-related communications.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations, tax requirements, and fraud prevention measures.
  • To send promotional offers and marketing emails (only if you have opted in, and you may unsubscribe at any time).

3. How We Share Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: With trusted third-party vendors (such as payment processors, logistics providers, and IT support) who help us operate our business.
  • Legal Requirements: If required by law, regulation, or valid legal process (e.g., court order or government request).
  • To send order confirmations, shipping updates, and other service-related communications.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

All third-party partners are required to protect your information in accordance with applicable laws and contractual obligations.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Recognize returning visitors and improve your browsing experience.
  • Store items in your shopping cart.
  • Analyze website traffic and performance.
  • Deliver personalized content and offers.

You can choose to disable cookies through your browser settings. Please note that some website features may not function properly without cookies.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

  • All transactions are processed through secure payment gateways such as PayPal and protected with SSL encryption.
  • We do not store full payment card information on our servers.
  • Access to personal data is limited to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Customers: If you make a purchase, we will retain your data for the duration of the contractual relationship and thereafter for the period required by applicable laws (for example, accounting and tax documentation is typically retained for 1 years after the end of the fiscal year in the United States).
  • Account Deletion Requests: If you request deletion of your account, the request will only be processed once all active orders have been completed and delivered. After that, your personal data will be deleted or anonymized, except where retention is legally required.
  • Non-Customers: If you contact us without making a purchase, we will retain your information only for as long as needed to respond to your inquiry and for a limited time afterward in case of follow-up.

Once the retention period expires, your personal information will be securely deleted, anonymized, or archived in compliance with applicable laws.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you and correct inaccuracies.
  • Deletion: You can request the deletion of your personal data, subject to legal and contractual restrictions.
  • Opt-Out of Marketing: You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in our emails.
  • Do Not Track Signals: Some browsers allow you to send a “Do Not Track” signal; our website will respect such settings where legally required.

To exercise any of these rights, please contact us at: [email protected].

8. Children’s Privacy

Our website and products are not directed to children under 13 years old. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will delete it immediately.

9. International Data Transfers

If you access our website from outside the United States, please note that your information may be transferred to and stored in the US, where privacy laws may not be as strict as those in your country. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 10886 CITRUS AVE, FONTANA ,CA 92337 USA