| We accept the following payment methods | ||
|---|---|---|
| PayPal |  Payments via PayPal do not require a PayPal account. PayPal is secure and free for buyers. | |
| Credit or Debit Card |  VISA, MasterCard, American Express, JCB, Diners Club, Maestro, and Laser Card, etc. | |
| Bank Transfer |  If no payment methods above are available to you, and your order amount exceeds $300, please contact our customer service to get our bank account and pay by bank transfer. | |
| Google Pay |  Google Pay-Easily pay online,in-store or send money. | |
| Apple Pay |  Apple Pay is easy to use and works with the Apple devices you use every day.You can shop safely in numerous stores,apps,and web pages without contact. | |
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After completing your purchase, you will receive an order confirmation email containing a convenient link to download your invoice. You can easily save it directly to your device for your records.
If you do not receive this email, don’t worry — once your order has been shipped, we will send a shipping confirmation email that also includes the same invoice download link.
If you still haven’t received either email, you can retrieve your invoice through the following methods:
We are committed to providing a fast and convenient invoicing experience, ensuring that you can access the documents you need at any time.
Dear Customers,
First of all, we sincerely thank you for choosing our company as your battery supplier. Your trust means a great deal to us.
Regarding requests for VAT invoices, we regret to inform you that at present we are unable to issue deductible VAT invoices (standard VAT invoices or accompanying invoices with VAT) for our battery products.
Reason:
The batteries we sell are not subject to VAT under the tax regulations applicable to our operations. Therefore, the price you paid does not include any Value Added Tax, and consequently we cannot issue an invoice showing VAT.
We would like to stress that this situation in no way affects the quality of our products or the level of service we provide. We remain fully committed to supplying high-quality batteries, full technical compliance, and the best possible after-sales support.
If your company has specific accounting or tax requirements that mandate a VAT invoice, we recommend that you:
We are continuously working to expand our invoicing options and improve our services, with the aim of meeting this need in the future as well.
Thank you for your understanding. We remain at your complete disposal for any further clarification.
Best regards,
Medicalbatterydirect.com
Customer Service Team
No, you do not need a PayPal account to complete your purchase. You can pay directly using your credit or debit card — including Visa, MasterCard, American Express, and Discover — or by eCheck, without signing in to PayPal.
When you are redirected to the PayPal payment page, simply select the option “Pay with Debit or Credit Card” to proceed as a guest.
Yes. PayPal uses advanced SSL encryption technology to protect your personal and financial information. When you make a payment through PayPal, the recipient never sees sensitive details such as your credit card or bank account number.
This means you can make purchases safely, even from sellers you don’t personally know. PayPal is specifically designed to provide a secure and private way to transfer money online — your financial information is never sold, shared, or disclosed to marketers or third parties.
All payments are processed securely by independent payment providers. medicalbatterydirect.com does not store or have access to your payment information.
If your payment was declined, please check the following possible causes and, if the issue persists, contact your card issuer or bank for assistance:
If none of the above apply, we recommend contacting your bank or card provider to identify and resolve the issue.
If you paid using an eCheck through PayPal, please note that it typically takes a few business days for the payment to be processed and cleared.
While your payment status is marked as “Pending”, your order will remain on hold. We will ship your order as soon as the payment is successfully cleared in PayPal.
If your payment has been pending for an unusually long time, we recommend contacting PayPal Support for further assistance.
Error Code 10486: “This transaction cannot be completed. Please redirect to PayPal.”
This error typically occurs for one of the following reasons:
How to Resolve the Issue:
If the problem continues after these steps, try using a different payment method or contact PayPal Customer Support for further assistance.
To ensure that you receive the maximum benefits during your shopping experience, we are pleased to provide the following discount policy:
We understand that every customer has unique needs, which is why we offer a variety of discount options. Our goal is to provide you with the highest quality products and services while ensuring you benefit from the most suitable discount. If you have any questions about our discount policy or need assistance during checkout, please do not hesitate to contact our customer service team. We are committed to providing you with prompt and professional service.
Thank you once again for your support and trust in our brand. We look forward to providing you with an even more enjoyable shopping experience.
Final Interpretation Rights: The final interpretation of the above discount policy rests with this medicalbatterydirect.com.
At Medicalbatterydirect.com, we offer several secure and convenient payment methods for your online purchases:
Please note that cash on delivery (COD) is not available at this time.
If you experience any payment issues or need further assistance, please contact our Customer Service team — we’ll be happy to help.
